Last Updated: [2025-12-26]

Welcome to Amexi Lanka (Pvt) Ltd. These Terms and Conditions govern your use of our website, services, and travel-related products. By accessing our website or booking any service with us, you agree to be bound by the terms outlined below.

1. Company Information

Company Name: Amexi Lanka (Pvt) Ltd
Business Type: Travel & Tourism Services
Registered Office: Sri Lanka

2. Acceptance of Terms

By using our website, making inquiries, or confirming bookings, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our services.

3. Services Offered

Amexi Lanka (Pvt) Ltd provides, but is not limited to:

Tour packages within Sri Lanka
Hotel reservations
Transportation arrangements
Airport transfers
Customized travel itineraries
Travel consultation and support services

All services are subject to availability and confirmation.

4. Bookings & Payments

All bookings must be confirmed in writing (email, WhatsApp, or official booking form).
A deposit or full payment may be required to confirm reservations.
Payment methods include bank transfer, online payment gateways, or other approved methods.
Prices are subject to change without prior notice until the booking is confirmed.

5. Cancellation & Refund Policy

Cancellation policies vary depending on hotels, transport providers, and service partners.
Any cancellation must be made in writing.
Refunds, if applicable, will be processed after deducting applicable cancellation charges and bank fees.
No refunds will be provided for unused services, late arrivals, or no-shows.

6. Travel Documents & Responsibilities

Clients are responsible for ensuring valid passports, visas, tickets, and other required travel documents.
Amexi Lanka (Pvt) Ltd is not responsible for denied entry, delays, or losses due to improper documentation.

7. Changes & Amendments

Any changes to confirmed bookings are subject to availability and additional charges.
We reserve the right to make itinerary changes due to weather, safety, operational, or unavoidable circumstances.

8. Liability Disclaimer

Amexi Lanka (Pvt) Ltd acts as an intermediary between clients and third-party service providers.
We are not liable for injury, loss, damage, accident, delay, or inconvenience caused by airlines, hotels, transport providers, natural disasters, or other unforeseen events.
Clients participate in tours and activities at their own risk.

9. Health & Safety

Clients must disclose any medical conditions that may affect travel.
We strongly recommend purchasing comprehensive travel insurance before traveling.

10. Intellectual Property

All website content, including text, images, logos, and designs, is the property of Amexi Lanka (Pvt) Ltd and may not be copied, reproduced, or distributed without written permission.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of Sri Lankan courts.

13. Force Majeure

We shall not be held responsible for failure to perform services due to events beyond our control, including but not limited to natural disasters, pandemics, strikes, government restrictions, or technical failures.

14. Website Use

Users must not misuse the website or attempt unauthorized access.
Any fraudulent activity may result in termination of services without refund.

15. Amendments to Terms

Amexi Lanka (Pvt) Ltd reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

16. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:

Amexi Lanka (Pvt) Ltd
Email: info@amexitravels.com
Contact Number: +94706135000