Last Updated: [2025-12-26]
Amexi Lanka (Pvt) Ltd is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.
1. Company Information
Company Name: Amexi Lanka (Pvt) Ltd
Business Type: Travel & Tourism Services
Country of Operation: Sri Lanka
2. Information We Collect
We may collect the following types of information:
- Personal details such as name, nationality, email address, phone number, and passport details (when required for bookings)
- Travel preferences and itinerary details
- Payment-related information (processed securely via third-party payment providers)
- Communications sent to us via email, website forms, WhatsApp, or social media
3. How We Use Your Information
Your information is used to:
- Process travel bookings and reservations
- Communicate with you regarding inquiries, bookings, and support
- Arrange travel services with hotels, transport providers, and partners
- Improve our services and customer experience
- Comply with legal and regulatory requirements
4. Sharing of Information
We may share your information only when necessary with:
- Hotels, airlines, transport providers, and tour operators
- Payment gateways and financial institutions
- Government or legal authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Data Retention
Personal information will be retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Cookies & Website Tracking
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve our services. You may choose to disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data, subject to legal obligations
- Withdraw consent for data processing where applicable
Requests can be made by contacting us directly.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
Amexi Lanka (Pvt) Ltd reserves the right to update this Privacy Policy at any time. Changes will be effective once posted on this page.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact:
Amexi Lanka (Pvt) Ltd
Email: info@amexitravels.com
Contact Number: +94706135000